Bad Service

I had a bad experience now lately with FNB as in result of changing debit order date uve been to the bank more than I can say since lockdown due to Cov19 it has been never changed and unpaid debit orders can be costly as u are being charged. Again on debit order reversals you are being told you can't reverse it you have to fill in a form and depends even if the company debited on your account will give you back your money and the bank has send you an sms of a new debit if you know it go to cellphone banking for dispute when you there there is no option for a dispute they will tell you that is the law of covid19 with who's money they can decide on it as we trust banks with our money but at the end of the day they allow ****** to ***** from us