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Phakamisa M

1 reviews | Active since Sept 2022

22 Feb 2025, 10:31

Bad service

I contacted FNB on the 8th of February to enquire on an ewallet I had made and was never withdrawn.I was looking for a simple answer on whether the funds would be reverseable or not.I was promised I would receive a call yesterday after countless calls made to them this is really bad customer service.

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Replies (2)
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Phakamisa M's update22 Feb 2025, 12:36
Reviewer Update
Thank you for your response
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Phakamisa M's update25 Feb 2025, 21:20
Reviewer Update
Awesome 👌 turn around of a distasteful experience 😀 the two ladies who contacted me on Monday morning explained what needs to be done. My apologies on forgetting their names they were so kind and understanding.Great service from the complaints team...