Bad Service

Good day,

I have been trying to get hold of the correct department since the 11th January 2024 and none of your consultants are able to assist me.

The attorneys brooks and luyt wad dealing with my FNB Credit Card account (***), I have paid the settlement discount offer on the 9th January 2024 and they paid it over to FNB to date I have not received a paid up letter and I need the account closed on my side,

I find it very frustrating that since my complaint on the 15th January 2024 not one of the consultants has contacted me.