Bad Service

FNB has absolutely no customer service we pay a fee for private banking, get allocated private banker consultants who don't assist you at all when you query about ***** being done on your account you get a new consultant allocated to your portfolio. Every consultant tells you they have escalated your query you wait 7 to 14 days and still don't get any feedback. I have been receiving messages that my account is over drawn but on my banking app it's not everytime I query it no one can answer me, this is not the first time everytime money gets transferred into my account it gets taken for over drawn money I did not use to top it off FNB charges me R900 for unpaid items and no one can explain what it is and why and where these over drawn amounts come from it Is almost a month and i still have no feedback except for consultants who refuse to help I have had 3 consultants now so you tell me does this not seem very disturbing. As soon as money is deposited into my account I get WhatsApp messages from people claimin