BAD SERVICE

GUYS I HAVE BEEN WAITING FOR THE CHARGES TO BE CLEARED SO THAT I CAN CLOSE MY ACCOUNT COMPLETELY, I GO TO THE BRANCH AND STAND ON A LONG Q WHEN I GOT THERE THEY TELLS ME ABOUT PENDING CHARGES, HOW LONG WILL IT TAKES? I WANNA CLOSE THIS ACCOUNT NOW, BECAUSE I KNOW THIS WAITING WILL COST ME ANOTHER CHARGES LIKE MONTHLY CHARGES AND ETC, EVEN ON SECURE CHAT THEY TELL ME STORIES, NOW IS FAIR TO WAIT FOR OTHER CHARGES EVEN THOUGH IM NOT USING THIS ACCOUNT SO THAT YOU CAN ASSIST AFTERWARD, GUYS I WANNA CLOSE THIS ACCOUNT IS COSTING ME A LOT SINCE THEY COMMITED ***** WITH IT,I DONT TRUST IT ANYMORE, I WANNA CANCEL IT NOW

I ALSO PHONED MANY TIMES ASKING ***** DEPARTMENT TO FORWARD ME FULL REPORT THEY TRANSFER ME FROM ONE CALL TO ANOTHER FNB SERVICE IS SLIGHTLY POOR