BAD SERVICE

I app**** for a fusion card, which will be able to reward me with more E buck FNB delivery company called me several times at impossible times, and every time I told them to call back, which they did not They called me usually before 8 oclock whilst I was driving and every time I ask them to call later, but no they will again call the next day whilst I was driving I forward an email to Mr Celliers, the CEO of FNB, but with no response, which I find pathetic service for the Bank not responding What I cannot understand why making it public that they care about their customers, but the opposite happens