Bad Service

Item: FNB (First National Bank)
Rating: 1
Author: Grant V

App**** for Vehicle finance. My banker send an email with the steps on how to complete the application. My assigned banker did not even bother to call to this day. After the application was done, I phoned 5 times for feedback. Still no feedback. Private Client my behind!!!!

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

08 Oct 2019, 12:39

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply08 Oct 2019, 12:39

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s replyOfficial

08 Oct 2019, 12:40

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply08 Oct 2019, 12:40

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

Hello Peter Complaints Team

***