Bad Service

Hello Peter<br> <br> I app**** for a Credit Card Limit Increase a week ago. But still no response from FNB. The last time I was at the bank I was told it will take 3-5 working days which was last week. I went to the bank again today only to be told they need copies of my documents which was not communicated the last time. Which will also take another 3-5 working days.<br> <br> No-one is communicating anything about the status of the application or outstanding documents, no calls, no sms's. Everytime I have to go to the branch. But when they wanted me to apply for the credit card they were calling everyday...Im very disappointed about the service Im receiving and Im considering closing the credit card already and go to another bank.