LB
Lorraine B

1 reviews | Active since Feb 2016

04 Mar 2016, 08:28

Bad Service

Morning<br> <br> I had log a call with Hello Peter 2 weeks ago.FNB called me to find out why I logged the call the same day then the next week they called to say she cannot find anything.That is very strange as I spoke to someone at other branch and she confirmed that if you do a deposit there must be your cell number and your name.So to FNB Westgate R2000 is fine not to find it as I am a single month who is recoveruing from a stroke snd this is the service that they offer,So nearby they should not adveds there service as it is not good.Would not recommend anyone to go to FNB EVERY.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Mar 2016, 08:44
Official
Hello DHAREL,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Kind regards
Complaints Resolution
Amukelani Ngobeni-Chauke
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