FM
Fulufhelo M
1 reviews | Active since May 2015
03 Mar 2016, 08:23
Bad service
I made a loan application on the phone Monday the 29th of February which was approved and all the required was sent,no further contact was made until I went to the branch and still no assistance received.I called their loan department en I was told it takes 72 hours but it's 4 days since I received my quote, zero communication received.Thanks for the incovinience FNB.
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Mar 2016, 10:02Hello Polokwane01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881384.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881384.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Mar 2016, 10:02
Official
Hello Polokwane01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881384.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 881384.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)