Bad service

I recently contacted FNB to have my banking switched from Standard Bank to FNB.<br> I was treated so well and overdraft as well as Credit card facilities offered at very good interest rates.<br> The application was approved hassle free and quick. <br> Then I had to re-submit the same documents over and over again. That after spending 3 hours in the branch with all documents.<br> Then all of a sudden I was informed that the applications for credit had to be re-submitted. <br> I initially app**** 11 February and still I cannot move Bank accounts.<br> My next step is to try and find another Bank who delivers what they advertise and not just try and lure new clients and then gives them the cold shoulder. From bad to worse!!!!!!