IN
Innocentia N
1 reviews | Active since Jul 2013
18 Feb 2016, 12:28
Bad service
a consultant from FNB named Lee- Roy contact me, ive explain my query to him, couldn't have an answers for me said his manager called Xolani will contact on the 12 feb 2016 that was last week friday, i did not receive an phone call. email Lee-roy on Monday & Xolani and i've ask them to communicate via email as my phone was ****** on Sunday , no response from either of them until today. i'm sending email to them everyday no one bother to reply.<br> still haven't received my requested information.
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FNB (First National Bank)'s replyOfficial
18 Feb 2016, 13:56Hello thandin500,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871787.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871787.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Feb 2016, 13:56
Official
Hello thandin500,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871787.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871787.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)