Bad service

Goo day<br> <br> I have a business account with fnb due to non finance the account was closed in 2014, I went to FNB silverton to reinstate the account as I am waiting a payment from my client an they were will to help me as they showed me what the account is owing need to pay before they can reinstate the account but prlbm I wasn't with my business partner with me so decided to visit sunnypark brach sameday with my partner and they were willing to assist only to found out that the business manager is not in to authorised the transaction and was refered to church square the following as the will be business manager working there, we did as told we went to church sq branch after waiting on the queue for almost an hour to be told they can't reinstate the account and the business is not there to assist us because they don't know if she is coming or not. Why silverton and sunnypark branches wanted to assist us but church sq declined it????<br> <br> What will happen with the payment that is already authorised to be paid into the FNB account? We will pay all the outstanding amount on the account.<br> <br> Why is it all the FNB branches has different rules???<br> <br> R's<br> Ditebogo Projects