Bad service

Bad Service With the whole Covid nonsense the queue at the bank is very long, so I thought I would do an online application for an account, just to get my money out of Paypal, seeing that this bank has the monopoly on that, but I am not getting any response to my emails. Seems this is the bad service one can expect once the account is open because my account is not open yet and already I am receiving appalling service! So disappointed that this bad service bank has the monopoly on Paypal! I just want to get my money out of Paypal and put it in my normal bank account. (A bank that I am very happy with.)