PA
Pam A
1 reviews | Active since Jun 2012
19 Jan 2016, 16:39
Bad Service
FNB how can we help? How does it take FNB 2 months to change my account?? From Nov 2015 and its still not changed i received my new card with 2 weeks. Ready to go! Yet 2 months later my old bank stil gets used!<br> Yet my new FNB account has got 2 months worth of bank charges added to it but they have not done their part in swapping my account. so what now?? Do i do it myself??
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FNB (First National Bank)'s replyOfficial
19 Jan 2016, 16:49Hello pamappelgryn31,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851373.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851373.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Jan 2016, 16:49
Official
Hello pamappelgryn31,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851373.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 851373.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)