TM
Thabo M

1 reviews | Active since Jan 2016

06 Jan 2016, 15:14

Bad Service

This is bad service at it's best, I tried to apply for a personal loan and it was declined on the basis that I am listed on ***** watch, nothing was done to authenticate the reason why I was listed on the ***** watch, and you just went and declined my application without the valid reason, very unhappy

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jan 2016, 16:10
Official
Hello 33stories,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 843734.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)