mH
moalusi H
1 reviews | Active since Dec 2015
31 Dec 2015, 10:59
bad service
on the 16th of December 2015 at a total service garage ATM in Pimville, Soweto for R3000. the machine gave me back my bank card and a receipt but no money. I reported this to FNB but no one is willing to help they send me from pillar to post till today, instead they make me feel as though it is my fault. I desperately need my money today. please help.
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 Dec 2015, 12:13Hello s***,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 839644.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 839644.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Dec 2015, 12:13
Official
Hello s***,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 839644.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 839644.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)