Bad Service

I tried to open a share investor account from FNB on the 8th Dec 2015 by sending the application forms to the given email address and I received an auto reply to say I will be called within 48 hours. None of that happened until I started phoning every day and each time I am being send from one pillar to another with no clear answers and false promises that they will sort out my issue immediately. Today I phoned and the consultant made me hold long until I dropped the phone but until now, no one from FNB returned my call to follow up. I eventually send an email to cancel my application and also until now I received no response. I am sorry FNB, I expect lot more since I am risking investing my money with you guys