bad service

The branch in Gugulethu has the worst service ever,I do my banking there every week they have 1 advance atm and 2 withdrawal atms,the bank rejects people that want to deposit money inside because they say they have to make use of the self service atm,the self service Que is a nightmare 1 could be on the que for an hour even more just waiting to deposit money when taking this up with the Manager as to why they convert 1 of the withdrawals into an advance they say it will be taken into consideration everytime you visit the bank it is always the same story,and the funny part is that there is also a vacant atm slot that is not being used,so I have taken it upon myself to address this issue with the hope that somebody will do something about it,I will not even go into it about the rude security guards that abuse older people verbally because they are not able to make use of the atms,I am very unhappy about the level of service that is being rendered to us as the clients not sure whether it is because we are in the location that the service is like this because when we go to malls the service is completely different <div><br></div><div><em>(Supplier name changed from Fnb Insurance Brokers to First National Bank by Hellopeter.com)</em></div>