BAD SERVICE

I received an sms invorming me that an big amount was transfered out of my account without my permission. I immediately called the ***** line to report this and stop my cheque card. What is the use of the sms if FNB cannot react on this immediately.<br> How safe is my money with FNB if it is so easy for people to transfer huge amounts of money out of my account without my permission and FNB cannot do anything about this. Y card was in my possetion when this happened. The card was not swiped this was a direct eft payment which I did not do.<br> I want this money to be transferred back to my account, I have Electricity bill to pay or my services will be suspended. <br>