CT
Carol T
1 reviews | Active since Nov 2015
04 Nov 2015, 11:19
Bad service
Money transfer to Mozambique has gone to someone with the same account number in Zimbabwe. Queries sent through and no feedback. I would like someone of authority to speak to me.
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Nov 2015, 11:32Hello Caroltheron,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Forex who will provide you with feedback.
The reference number is 869794NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Forex who will provide you with feedback.
The reference number is 869794NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply04 Nov 2015, 11:32
Official
Hello Caroltheron,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Forex who will provide you with feedback.
The reference number is 869794NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Forex who will provide you with feedback.
The reference number is 869794NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)