HE
Hasina E
1 reviews | Active since Sept 2015
31 Oct 2015, 12:41
BAD SERVICE
I have never in live had such bad service from a bank. They block you when you insist in speaking to a manager, the call centers are useless, they lock you out of internet banking for no reason and nobody will or cn assist you, that is just for starters. Since I have been using this bank I have had only problems. DON'T EVER SWOP stay were you are and pay the extra bank charges.
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
02 Nov 2015, 08:15Hello Chai,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803465.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803465.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Nov 2015, 08:15
Official
Hello Chai,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803465.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 803465.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)