PV
PAULUS V
1 reviews | Active since Jul 2019
22 Jul 2019, 10:30
bad service
i have a premier account with fnb which i advised them to cancel in november last year but they didn't,the account has accumulated charges up to R1495,now i have asked them to freeze the monthly payments so that i can make arrangements to pay the R1495 but they are refusing to freeze the monthly fees since i am no longer using the account,i am very dissapointed with their service and i want to close all accounts that i have with them.
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FNB (First National Bank)'s replyOfficial
22 Jul 2019, 11:04Good day Paulus Vukea,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply22 Jul 2019, 11:04
Official
Good day Paulus Vukea,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***