MD
Mukumela D

1 reviews | Active since Jul 2019

08 Jul 2019, 17:07

Bad service

Someone sent an eWallet and my pin expired when I tried to change the pin it says I don't have money when I call the call centre they just put me on hold and later told me they don't see anything ..it's like they didn't even want to help

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jul 2019, 09:08
Official
Good day Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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