ZN
Zandile N
1 reviews | Active since Jun 2019
07 Jun 2019, 18:16
Bad service
Am highly Disappointed On Fnd I apply to for the phone X2 they said ,they will deliver on the 5th and then they send me the track number but it wasn't mine I want to the Branch at They did not help they said I must call Fnb head office I did call them they transfer my call to consultant to help me After that I find that they cancelled my order Am not happy coz I took day off expecting my order but Nothing How can they said the wrong order After the cancelled without notifying me
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Replies (1)
FNB (First National Bank)'s replyOfficial
08 Jun 2019, 11:26Good day Zandile Ntuli
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply08 Jun 2019, 11:26
Official
Good day Zandile Ntuli
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards, Hello Peter Complaints Team
***