CG
Charedwin G
1 reviews | Active since Aug 2012
03 Jun 2019, 08:19
Bad service
On the 31 May 2019, i requested that a debit order be reversed. The consultant confirmed it would be reversed, this morning i checked and it has not been reversed. Why do you pay extra fees for *********** consultants that just do lip service when you chat to them. I spoke to another consultant this morning that said it will take an hour from 6 this morning, still not reversed. Since with FNB , just experience bad service from the online chat
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Jun 2019, 12:16Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply03 Jun 2019, 12:16
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***