SN
Sulungeka N
1 reviews | Active since May 2019
31 May 2019, 18:56
BAD SERVICE.
I had such a bad eexperience with the service at First National Bank in Vincent Park Mall in East London today. I have a 32 day notice savings account, they couldn't help me get my notice. The one lady sent me to the online side when I got there the lady there started speaking Bank Jargon I didn't understand and even though I'm telling her I don't understand please help me she failed to do so. She was so disinterested. I then left to go to another branch. FNB in Vincent park doesn't practise what they preach of how can they help us. I didn't feel it at all today.
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FNB (First National Bank)'s replyOfficial
01 Jun 2019, 08:24 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply01 Jun 2019, 08:24
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***