bad service

FNB services are gone terrible. last month fnb didn't debit me for my credit card and they charged me interest which I did a payment directly to fnb via my fnb app. on the same note I changed my debit date to the 28 starting from this month. its a day passed the debit date and no payment has gone off. eventually the same thing will repeat and I will end up incurring charges. I called the call centre and a consultant was assisting me, the call got disconnected and she wasn't even courteous to phone me back.

I am extremely annoyed at their pathetic service.