dL
david L

1 reviews | Active since Jun 2017

21 May 2019, 08:57

BAD SERVICE

I am extremly disappointed at your ***** department service, i have been trying to get assistance from this department and nothing, firstly you allowed a transaction on my account that was not authorized by myself, asking the question how safe are your clients and now when i am trying to get your assistance in the matter you cannot even assist me as a client, can u urgently get someone to call me.....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 May 2019, 11:39
Official
Good Day, 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback. 

The reference number is ***.

Regards, Hello Peter Complaints Team 

***