NH
Ntombizodwa H
1 reviews | Active since Feb 2015
16 May 2019, 10:22
Bad Service
I have called FNB Debt review center for 5 times now requesting for my statements still I do not receive any statements. How had can sending a statement be. I have been calling since Last week Monday. Today I spoke to Precious then Sifiso .Sifiso promised he was sending them shortly I am still waiting.
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Replies (2)
FNB (First National Bank)'s replyOfficial
16 May 2019, 11:34Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply16 May 2019, 11:34
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
***
NH
Ntombizodwa H's updateReviewer Update
17 May 2019, 14:23Thank you this has been resolved. The agent was sending to a wrong email address
NH
Ntombizodwa H's update17 May 2019, 14:23
Reviewer Update
Thank you this has been resolved. The agent was sending to a wrong email address