NS
Nomathamsanqa S

1 reviews | Active since Aug 2014

10 May 2019, 08:36

Bad service

FNB debited money on my account whereas the loan was paid up in full, now I am still waiting for my money to be deposited back to my account it is so difficult for them to do that, they don't understand the inconvenience that they put me through, even their call center can't help me, today the date is the 10 May 2019, and I was promised that the money will be deposited back till today ??

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2019, 11:00
Official
 Good Day, 
  We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been logged for urgent assistance (ref :  ***NF) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)