lH
lincoln H
1 reviews | Active since Apr 2019
24 Apr 2019, 09:40
BAD SERVICE
This Bank has the got realy bad customer service so i ordererd a new card this was somtime last week as well as open a ***** case the guy that i spoke to was very arrogant. so i call DCV Global Transport and Logistics and they said that they just received data of the new card on the 23/04 wile FNB claimed that DSV tryd to call me to tell me that they have the card but they told me that they just call there client witch is FNB.
So nou i think ill take the matter up as well as no long banking with the worst bank in south Africa FNB ill go the NEDBANK.
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Apr 2019, 11:14Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***F was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***F was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 Apr 2019, 11:14
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***F was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***F was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
***