MvdM
Madelein van der Merwe

1 reviews | Active since Apr 2019

02 Apr 2019, 16:58

Bad service

They give you an installment amount over the phone when capitalizing an amount and then, when you receive your paperwork. Sorry mam, that is the installment! Really?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2019, 08:58
Official
 Good Day, 
  Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)