nP
nthara P
1 reviews | Active since Apr 2019
02 Apr 2019, 14:15
BAD SERVICE
I don't bank with FNB and after the experience I encountered I certainly don't believe I'll be banking with them anytime soon. I recently purchased a house from an FNB client it's now 4 weeks and counting still no respond waiting for them to send us cancellation figures. To think with other banks it takes them a maximum of 5 working days to a minimum of a day to assist their clients with that particular information. I am so ****ed regarding such bad service and communication. How can you be a big five bank and not perform?
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FNB (First National Bank)'s replyOfficial
02 Apr 2019, 15:51 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply02 Apr 2019, 15:51
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)