FK
Fortune K
1 reviews | Active since Apr 2013
28 Mar 2019, 09:57
Bad Service
I phoned FNB 2 weeks back to downgrade my account to a savings account but up to this day nothing has been done. They even have the audacity to call me to upgrade the same account? Like really FNB, cant you at least do what a client wants and not put them in more debt for your benefit. Can i also have the option to decrease or cancel the overdraft on my premier account. Why force me to have a minimum of R1 000. I dont need it. Let me decide on how and when i use finances do not force me.
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FNB (First National Bank)'s replyOfficial
28 Mar 2019, 10:25Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply28 Mar 2019, 10:25
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)