kM
keitumetse M
1 reviews | Active since Jul 2016
29 Jan 2019, 13:01
BAD SERVICE
FNB DEBITED MONEY FROM MY ACC FOR THE CREDIT CARD PAYMENT THAT I DONT EVEN HAVE A CARD OF. AND THEY NOT WILLING TO REVERSE IT. I HAVENT EVEN USED THE CREDIT CARD THEY TAKING MY MONEY FOR NOTHING AND NO ONE IS WILLING TO HELP. THE AGENTS JUST CALL BUT THEY NOT COMING UP WITH SOLUTIONS TO MY PROBLEM. I HAVE SENT FEW EMAILS BUT NOTHING IS HAPPENING. IM EVEN THINKING OF CHANGING MY BANK ACCOUNT CAUSE CLEARLY IN FUTURE IF I HAVE A PROBLEM WITH MY MOONEY THEY WONT HELP INSTEAD THEY WILL TAKE IT.
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
29 Jan 2019, 14:28Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply29 Jan 2019, 14:28
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)