Bad service
Worst bank ever, without phoning their customers to arrange for debit orders, the do as they see fit and just debit whatever amount they want to. I have no problem paying my dues, but they need to communicate with their clients. I now have to explain why I (a single mother of 4) cannot pay rent this month.
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Replies (1)
FNB (First National Bank)'s replyOfficial
26 Jan 2019, 09:43Good Day Arlene Vogel
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***
FNB (First National Bank)'s reply26 Jan 2019, 09:43
Official
Good Day Arlene Vogel
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Hello Peter Team Email address: *** Tel number: ***