HW
Helene W
1 reviews | Active since Jan 2019
09 Jan 2019, 20:43
BAD SERVICE
I have a Money on call account with FNB. I have been 4 times to the bank to cancel the account. I have all the relevant documentation but to date I cannot withdraw the funds. I am loosing interest on the money as the interest rate for this type of account is very low. FNB has taken R30K annually as commission. The local bank has done all that they can but this seems to be a problem at a higher level.
Please can you assist me to get this substantial amount of money available.
Your urgent attention will be appreciated.
H Wessels
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FNB (First National Bank)'s replyOfficial
10 Jan 2019, 13:23Good Day Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: *** Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply10 Jan 2019, 13:23
Official
Good Day Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref: *** Regards, Hello Peter Team Tel number: ***