CC
Cindy C
1 reviews | Active since Dec 2018
18 Dec 2018, 20:07
Bad service
In the beginning they were good.
Now I'm having trouble with their internal debit orders. The customer care line is just as useless. You hold on forever and then they cannot assist you and cut the calls. Bad customer services. They don't listen and full of empty promises
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Dec 2018, 09:01Good Day Miss Callanan,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply19 Dec 2018, 09:01
Official
Good Day Miss Callanan,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***