TM
Thomas M

1 reviews | Active since Mar 2014

07 Dec 2018, 11:27

BAD SERVICE

I have been calling ********** 220 more than 10 times and no one wants to send me a copy of the contract i signed at Forest Hill Mall!!! Is this what "treating customers fairly" is all about????!!!!!????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Dec 2018, 13:18
Official
Good day Thomas, 

I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologize for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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