1 reviews | Active since Oct 2016

05 Dec 2018, 12:01

Bad Service

FNB your UTI deliver services do not work, over 7 days for card delivery in 2018.

I ordered a card last Monday, today I still don't have my bank card. I have been calling UTI, I am told that my card will be delivered today. I am so disappointed, I hope you follow up with your service providers - this is not on period, now I must suffer by paying for e-wallet costs which has a limit of R1500 what an inconvenience

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Dec 2018, 08:43
Official
Good day Jabulile, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)


FNB (First National Bank)
FNB (First National Bank)'s reply06 Dec 2018, 08:43
Official