MH
Mamiki H
1 reviews | Active since Dec 2018
04 Dec 2018, 14:01
Bad service
I don’t understand how a cheque can take 10 days to clear? FNB is being absurd why not charge me a certain fee and attend to my case. I really need to make a payment by Thursday and I have funds deposited in my account by means of a cheque and I’m told to wait 10 days before the funds can be cleared I really find this cruelsome.
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Dec 2018, 14:51Good Day,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply04 Dec 2018, 14:51
Official
Good Day,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Points of Presence for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)