CG
Charedwin G
1 reviews | Active since Aug 2012
04 Dec 2018, 12:28
Bad service
I recently joined fnb from Standard bank, from a Titanium account with all the benefits and rewards to a premium account. My experience as a new customer is awfull as all my fica documents was mailed to KYC and handed to the couriers, i have transfered my money into this account. now the account is still on hold due to KYC not allocating my documents yet. I think i should have stayed at Standard Bank.
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
04 Dec 2018, 12:45Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply04 Dec 2018, 12:45
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
*** (option one)
CG
Charedwin G's updateReviewer Update
06 Dec 2018, 06:55Has been 48 hours and this is still not sorted, I am closing this account, can my money please be transferred out of this account.
CG
Charedwin G's update06 Dec 2018, 06:55
Reviewer Update
Has been 48 hours and this is still not sorted, I am closing this account, can my money please be transferred out of this account.