FN
Freddie N

1 reviews | Active since Nov 2016

04 Dec 2018, 09:20

Bad Service

Fnb.. are you serious about customer service? You guys are quick to demand payments and deduct money as you please.. but my credit card is expiring i received an sms stating that a courier service will contact me shortly to arrange delivery of my card.. that was middle last month.. up to today i havent received any call.. but you quick to want money.. i wont pay untill i get my new card delivered

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Dec 2018, 10:26
Official
Good day Johan, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***. 

Regards 

Hello Peter Complaints Team

*** (option one)