RS
Riaan S

1 reviews | Active since Apr 2018

05 Nov 2018, 09:56

Bad Service

FNB is the worst bank ever. If u swipe like for eg. at McDonalds the R50 go off immediately but with fnb it goes off and after few days it will go out of your bank again. So according to me they are taking double money from where u swipe. U thinks u have money left then just to find out they took last weeks money today. I am closing my account going to Capitec bank . They let debit orders go off without informing you and then u do not receive one sms to inform you which is a service we pay for!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Nov 2018, 14:47
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards, 

Hello Peter Complaints Team

*** (option one)