1 reviews | Active since Oct 2018
Bad Service
Merchant services section, is bad and 2 of its consultants are very unprofessional
Good day Masebotsana Mogotsi,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with a detailed description of your complaint as well as your ID number and account number.
When responding please select Private Reply (at the bottom) to protect your personal information from the public.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Masebotsana Mogotsi,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with a detailed description of your complaint as well as your ID number and account number.
When responding please select Private Reply (at the bottom) to protect your personal information from the public.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Memory,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Merchant Services who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Memory,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number *** was issued.
I have referred the matter to FNB Merchant Services who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)