TS
THANDY S

1 reviews | Active since Dec 2013

01 Oct 2018, 02:45

bad service

Im not happy with FNB credit card deparment, i made an arrangemnt to pay R5600 this month but they deducted R30000 from my account

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2018, 09:24
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***