KM
Kuhle M

1 reviews | Active since Sept 2018

19 Sept 2018, 15:07

BAD SERVICE

I ordered my card on the 28/08/2018 and i still have not received my card even worse the useless courier DSV they sent my card with has apparently sent my card to Durban when i clearly gave my address in Johannesburg to both FNB AND DSV and clearly told them that it is in Johannesburg .

How long does it take for someone to get their card from FNB ????

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Sept 2018, 15:29
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***