1 reviews | Active since Jan 2018
Bad service
This bank sucks , i had a connect device which i asked to be moved to my savings account for debit order purposes as i moved my salary to another bank due to your their service , now im stuck with a check account that i dont ise becauae they cant close it due to the devixe however this devixe is being debited off my pther account , the account they dont want to close is affecting my credit profile i dont understand why they dont close ot
Good day Rendani Ndangani,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Rendani Ndangani,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)