Bad service
I had a call from a lady yesterday, saying the account (Tax Free) will be reopened. She will call today because I need to bring the card with me. Today it is a problem again. Really, this is pathetic service. Can this be sorted ASAP
Good Day Lourens Claassen ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lourens Claassen ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***